(RENEW) & CIRCULARITY

WTF is Circularity?

Great question. We explain it all here.

What is (Renew)?

(Renew) is our resale shop for buying and selling your pre-loved Nation essentials. AKA a place to sell stuff you once loved and find something new (to you). Better for the planet. And your wallet.

What can I find in Nation's (Renew) collection?

Pre-loved (or brand new) Nation Los Angeles clothes curated by our community, just for you.

What should I do when I receive my order?

After your order has been delivered, you’ll get an email to confirm it’s arrived and rate what you bought. (This is your chance to let us know if your order is in the exact condition as described.) If it is, don’t forget to give your seller a great r

How do I pay for a pre-loved item?

Find what you want. Add to your cart. And go through the checkout process like you normally would when you’re shopping at Nation Los Angeles. Please note, at this time, you cannot combine full priced Nation items with (Renew).

Can I buy an item if I don't live inside the United States?

Not yet. (renew) is not currently available to buyers outside of the United States, so we’re unable to fulfill international shipping orders at this time.

When will I receive my (Renew) item(s)?

We ask our sellers to fulfill your order within 3 business days. Your order will ship with a tracking number, and typically arrives within 3-5 days of being shipped.

Can I return my (Renew) purchase?

All pre-loved purchases are final sale unless the item is not in the condition described by the seller. If that happens, you can open a dispute after your order has been delivered. If we confirm the dispute, we’ll issue a refund and ask that you ship

How do I sell a pre-loved item on (Renew)?

Selling is easy (we promise). Or if shopping’s more your thing, cute stuff’s already waiting for you. (Might be the stuff that sold out before you could get it. You never know what you’ll find…). Please note: Remember to provide complete and accurate

What can I sell?

You can sell most Nation Los Angeles styles from (almost) any season after 2018. Once our team approves the listing, it’ll be featured in our (Renew) collection for anyone to buy. Feel free to Contact Us with any questions about listings.

What if an item I want to sell isn't in my purchase history?

No worries. You can still sell what you want as long as the style is active in our catalog. Just look for the “Create Listing” button under your purchase history and go from there.

How is my product approved?

Our dedicated quality team reviews every item before it goes live. In case you’re curious what we look out for:. - Your pictures. (Tip: stage your photos with good lighting and a clean background. Not only to get more eyes on your listing, but to ens

How should I take photos of my items?

Two things to remember: lighting and backgrounds. Lighting makes a big difference in your listings, so make sure you’re staging your pics in a sunny area or have an LED light nearby. Lay your item down on a flat surface (like a table or a bed) with a

How should I price my item?

We’ll give you a price suggestion based on the original price and the current condition.

What price can I sell it at?

Name your price. (But we will recommend a price based on the item’s condition.) We’ll also add a fixed amount to the listing price to cover shipping charges. Just note that prices are subject to modification during our team’s review and approval proc

Can I sell an item if I don't live inside the United States?

(Renew) is not currently available to buyers outside of the United States, and we’re unable to fulfill international shipping orders at this time.

How is shipping handled?

You don’t have to pay extra for shipping. After your listing has sold, we’ll email you a pre-paid, pre-addressed shipping label and you must send the item within 3 business days. If you haven’t shipped your item within 10 days, the transaction will b

How should I prepare my item once it's sold?

Do a final once-over to make sure it’s in the condition you described. Check for any loose change or lost receipts in the pockets. Give it a little love (and a quick wash) one last time before you send it to its new home. (Also, careful wrapping and

What packing should I use?

We highly recommend you reuse packaging from previous purchases. Your packaging should fit the size and shape of your item to keep it properly protected while in transit. Tip: USPS boxes are free and available to pick-up at any post office, or order

When will I receive my store credit?

You'll receive a store credit after your item has been delivered and confirmed as received by the buyer. When USPS notifies us that the order has been delivered, the buyer has 3 days to confirm and rate their purchase.

How will I receive my store credit?

We’ll email you an e-gift card with the exact store credit amount, to be redeemed only at Nation Los Angeles. So when you’re shopping at Nation again, don’t forget to choose the gift card option at checkout and enter the code in the box. Please note:

Why should I sell my items on (renew)?

You’ll give a new life to clothes you once loved (or didn’t get around to loving) and you’re helping reduce textile waste by keeping clothes out of a landfill and into a new home. Also, it's simple. List items straight from your order history and get

What is the impact of shopping secondhand?

Every time you buy pre-loved, you reduce carbon emissions by an average of 25% per wear. You’re also keeping clothes in circulation. Because they’re cuter on you than in a landfill.