How do I care for my items?
We create garments that are easy to maintain, and care information is included on the product tag of our garments. If you have questions about a specific style, please Contact Us, one of our Style Specialists will assist.
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Garment Care
If the item is "hand wash," can I use the hand wash cycle on my washing machine?
No. Any of our garments labeled hand wash should be washed by hand. When you use the hand wash cycle on a washing machine, the clothes sit in water for too long, which causes damage. Please reach out with specific questions regarding this.
What should I do if something pills?
You can use a sweater shaver to remove the pills. Be careful, with too much force you could create a hole.
What is the best way to care for Peruvian Cottton?
Our Peruvian cotton is machine washable. All of our cotton garments have been pre-washed and dyed, so the maximum shrinkage of the natural fibers has already been reduced. To prevent any slight shrinking, air dry or dry on a low setting. *A note on d
What is the best way to care for Baby Alpaca?
We recommend using an eco-friendly dry cleaner to handle your alpaca sweaters once a season. You can also wash them by hand (but never submerge in water, unless you want a shrunken sweater). Add a small amount of delicate detergent into a water basin
What is the best way to care for Hacci?
The best way to keep this fabric in shape is to wash it inside out. Keep in mind all sweaters pill, no matter what. The easiest way to keep them looking fresh is to use a sweater stone or shaver to remove the pills. Rather than washing/dry cleaning y
What is the best way to care for Sateen?
Wash by hand. We don’t recommend machine washing this fabric, but if you must, use the delicate cycle with cold water and place it inside out in a lingerie bag. (But really, hand washing is the way to go.) Air dry. Stylist tip: to remove wrinkles a s