ORDERING

Articles

Can I edit or cancel my order?

After you place your order, there is a 30 minute period when the order can be updated, adjusted, or cancelled. You can make edits directly from the order status page, which can be found on your confirmation email, or in your Account under the “Orders

Do you offer gift receipts?

At this time, we don’t offer gift receipts. If you’d like to make sure the gift recipient is able to exchange or return an item, just make sure they’re aware of the Nation Order Number, and the shipping zip code. They will be able to use our gift ret

Is my package protected against loss, theft, or damage?

Yes, we insure every order at no cost to you. If your order is lost, stolen, delivered and not received, received with the wrong item, or damaged you can File a Claim to replace (or refund) your items.

I do not live in the US, can I place an order?

Yes, we ship to most countries in addition to the continental U.S., Alaska, and Hawaii. Contact Us if you are having trouble placing an international order and we will do our best to help you out.

What is your order processing window?

We process orders within 1 business day of the order being placed. Orders placed after 9am PST will be fulfilled the following business day. Processing times are estimates that can be impacted by inclement weather and other unforeseeable circumstance

Do you charge sales tax?

Yes, if you are in the following states your order will be subject to sales tax:. AlabamaArizonaArkansasCaliforniaColoradoConnecticutFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMichiganMississippiMissouriNebraskaNe

The item I want is sold out. Will it become available again?

If an item is sold out, it will likely not come back into stock. We produce our collections in limited batches (because smaller runs = less waste = better for the planet). However, there are some styles that we just can’t get enough of. Sign up for o