The item is received is wrong. What now?Updated 2 months ago
We're so sorry, and will correct our mistake right away.
To get another order out to you as soon as possible, please start an exchange in our Return Portal and select "Wrong Item" as the reason for return. The portal will guide you through uploading photos of the item you received—this helps our team improve and gets your return processed faster. No handling fees apply for wrong items.
If the item is final sale, please Contact Us and we'll help process the return.