What is your return policy?Updated a month ago
Returns are accepted within 25 days of delivery, and exchanges or returns for store credit within 35 days. We will take back anything that isn’t worn, altered, or washed with all tags attached. We encourage you to reuse the package that you received your item in to limit excess waste.
If you are an international customer, the return window is extended to 45 days.
All sale items are final sale and cannot be returned or exchanged. We know that's not always ideal, but unfortunately, we can't make any exceptions to this policy.
A $7 handling fee is applied to most returns. For new customers, this fee is waived on your first 2 returns, but will then be applied to any after that. The handling fee is not applied to exchanges, or items refunded by Gift Card.
If you receive a damaged, defective, or wrong item, please Contact Us so that we can address it right away. To expedite the process, we ask that you include photos of the item in your email to the team.