What is your return policy?Updated 2 months ago
Returns and exchanges are allowed within 14 days of delivery, and must be submitted in our Return Portal. We will take back anything that isn’t worn, altered, or washed with all tags attached. We encourage you to reuse the package that you received your item in to limit excess waste.
Returns must be sent back using the provided return label and the item(s) are required to match what is listed on the return packing slip. Do not combine returns. Nation Los Angeles is not responsible for returns or items not meeting this criteria.
FINAL SALE
All sale items are final sale and cannot be returned or exchanged. We cannot make any exceptions to this policy.
HANDLING FEES
At checkout, there is an option to add Checkout+ and unlock free returns on your order. Otherwise, there is a $9 handling fee applied to returns. The handling fee is waived for exchanges.
DAMAGED OR WRONG ITEMS
If you receive a damaged, defective, or wrong item, use our Return Portal to submit your return. The portal will guide you through uploading photos and selecting your resolution. No handling fees apply for damaged or wrong items. If the item is final sale, please Contact Us and we'll help process the return.
The return window for international orders is 14 days, additional information can be found here.