We are so sorry, and will correct our mistake right away. To get another order out to you as soon as possible, please start an exchange in our Return Portal, and note the reason for return as “I received the wrong item."If you have any questions abou
If you purchased Order Protection for your order, here is how you can file a claim for a refund or replacement:. If you did not purchase Order Protection for your order, please Contact Us, providing some information about the situation. Our team will
We’re sorry to hear that, and will be happy to help get the item to you as quickly as possible. If your order arrived, and an item is missing, please File a Claim with Order Protection. If you have any questions about this process, or need assistance
Once you place an order, you will receive an order confirmation email from us. It can take a couple minutes for the email to send, however, if you don't see anything in your inbox, you can also find the order in your Account. Log in to your account H
We're sorry to hear that! We insure all of our packages with Order Protection. When an order is marked as delivered by the shipper, but is not received, these shipment claims require a waiting period of 48 hours from the delivery time before filing,